Why cant i download illustrator file from email

When the print providers gets it, they will reopen and save as TIFF or some other format better suited for their production. AI files aren't really mandatory much of the time. They can help with very small detail. NEVER email raw. Always put them in a zip archive first. And typically, it's best to assume anything over 10MB will be too large.

Many email servers set a cap on attachment size at around 10MB. This is easily changed or removed on a server, but it's generally best to factor in the most common denominator since most people don't have direct control of such server settings.

All This is exactly the premise stock image sites rely upon and why all their downloads are either jpgs or zipped vector archives. This is question is not related to Illustrator or Graphic Design in general. It's about how to share large files. I've found that the easiest way to share large files with clients is by sharing them in a shared google drive. My business email is a gmail account, so if I ever send a document that is too large, it will automatically share it through a shared google drive.

This is the best solution I have found, but I am sure there are many ways of sending large files. I want to address some issues before actually sending anything for print. Some colegues mentioned them but I want to summarize. In this case, is pretty obvious that you are trying to send a working file. You should not. You must prepare an output file. Normally it has some characteristics depending on the project.

Sometimes a good PDF preset and a PDF version will give you a good output file, sometimes you need to take some extra steps. I always separate my project into layers, the layers that will have raster images at the bottom and the ones that should remain as vectors, like text and logos at the top.

This allows me to make a quick extra step just before sending the files to print, this is flattening all the raster layers into a single object. This way, this single object can have all the interactions of colors of the previous objects. Blends, transparency, etc. I do not overwrite this "flatten file" I rename it first to ProjectNameOutput. This extra AI file is just for some especially complex projects. Send whatever needs to be sent as vectors but the bulk of the file size will be humungous raster images.

The previous step will prepare the road to make this one. You can simply resample your raster image to the proper resolution. This issue has been talked about many times. In my opinion, a raster image of about to pixels in its larger side is enough for any printed size.

The previous steps will give you a really decent output file. You can still use an internal JPG compression.

Use the maximum values of quality, and will give you a slightly lower file weight than zip compression.

This will be less noticeable if your raster image is in CMYK mode. Sign up to join this community. The best answers are voted up and rise to the top. Stack Overflow for Teams — Collaborate and share knowledge with a private group.

Create a free Team What is Teams? Learn more. Best way to email huge. Ask Question. Asked 2 years, 4 months ago. Active 2 years, 4 months ago. Viewed 3k times. Thank you! Improve this question. See the answers below for the proper way to send a file, regardless of the size. If you still need a provider, try firefox send.

Add a comment. Active Oldest Votes. This isn't really a graphic design question, though I did answer it, as it's closely-related. Troubleshoot Illustrator cloud documents issues Search. Learn about some common errors you might get while using cloud documents in Illustrator. Could not open a cloud document Assets are not synced Network error No Internet connection Offline editing Syncing failed Request timed out User account suspended.

Generic unknown error Cloud storage full Activation level reached Naming conflict. Could not open a cloud document. Assets are not synced. Check if the offline banner or cloud icon with x is displayed. If the computer is operating in online mode, wait for the sync operation to complete and then retry.

Sync operations will vary in time based on the size of the document and network performance. If your computer is displaying the Cloud Document organizer in online mode, follow the steps outlined here: Resolve connection errors. Network error No Internet connection Offline editing. Syncing failed Request timed out. When the application attempts to synchronize changes made in local files to the cloud documents and vice versa.

It generally happens due to a non-performing or disconnected Internet connection. The cloud documents system is either not connected to the Internet or the connection is intermittent. Retry the operation. It might solve the issue if the request fails due to a slow Internet connection. Check your Internet connection and follow the steps outlined here: Resolve connection errors. Relaunch Illustrator. User account suspended. When your account is suspended due to various reasons.

Check your account details and status. Generic unknown error. When an unknown error occurs. Retry the operation Quit and restart Illustrator. Restart your computer. Cloud storage full.